Charges for your order will appear as "Store Fixtures Supply" on your credit card
For general questions concerning billing, or to request a duplicate sales receipt,
please contact us via email at: firstname.lastname@example.org
Please allow up to 10 business days for delivery of your order. To request tracking information for orders that have not been received within that time,
please contact us via email at: email@example.com
Your Order Number
Your Order Date
Most shipments contain multiple packages which are often seperated in transit and arrive over a period of several days. If you have not received your complete order within 10 business days, or you believe you have received an incorrect item, please contact us via email at: firstname.lastname@example.org
Your Order Number
Missing/Incorrect Item Number and Quantity
Returns and Cancellations
A 15% order cancellation processing fee will be charged to all unshipped cancelled orders.
Product returns are accepted within 10 days of merchandise receipt with an approved returned merchandise authorization number.
All returned products must be in original and unused condition, with all packaging and will be subject to a 35% re-stocking fee. Shipping and freight charges will not be refunded. Return freight charges are paid by the customer. All returns must meet these terms for authorization without exception.
We make every effort to ensure your products arrive without damage. Thoroughly inspect all packages for damage in the presence of the delivery personnel prior to acceptance. If merchandise appears to be damaged
in any way, or you suspect hidden damage, do not accept delivery.
If your shipment is partially damaged, note your delivery receipt, refuse the damaged portion of your shipment and email us at: email@example.com
Your Order number
Date merchandise was received
Damaged Item numbers and quantities
Description of the damage
Claims for damaged merchandise which has been received must be filed with the appropriate carrier.